AT&T Uverse vs TimeWarner Cable
I have had it with AT&T Uverse! We have been having some internet issues lately. We have been AT&T Uverse customers since 2008. I started out with 6mbit service then upgraded to 12mbit and then to 18mbit (upstream is only 1.5 mbit.) When we first got it installed it was very cheap but as the years have been going on they have been increasing the prices and not necessarily the speed. The first time they installed it they had to do like a 4 hour install which pretty much involved rewiring the house from the Node in the alley all the way to the jack they installed for the gateway. Given that my house is over 100 years old this probably isn’t too surprising. When I initially did the upgrade from 6 to 12 mbit the speed only went up to 8 mbit. They sent a tech out and he fixed the wiring apparently the first installer had done a few things wrong and he had to replace our 2-wire gateway as that also seemed to have issues. At some point I upgraded from 12 to 18mbit as the price differential was so small there was no reason not to. When we first got 6 mbit service it was amazing, videos streamed perfectly, downloads were fast I was very happy. When I upgrade to 12mbit I was blown away I was downloading songs from iTunes in 3 seconds everything was great. We could watch Netflix without having to wait to buffer again life was good. When we went to 18 I didn’t notice a big difference but everything just got a little bit better. But as time has gone on the service quality has gotten horrible, even though I still have my 18mbit clearly AT&T has some backbone issues, as I can’t hardly play a YouTube video now without it choking. I tried doing some Amazon streaming a couple of months ago and it was almost unusable.